Privacy Policy
Effective Date: 01/01/2026
Fusion Fast Print (“Fusion Fast Print,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, place an order, contact us, or otherwise interact with us.
By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide to Us
When you submit a quote request, place an order, contact us, or communicate with us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping information
- Order details
- Artwork, designs, files, text, logos, and other materials you upload or provide
- Project details, deadlines, and customization instructions
- Any information you include in messages, emails, WhatsApp, SMS, or other communications
B. Payment Information
Payments may be processed by us or by third-party payment providers. We may receive limited payment-related details, but we do not necessarily store full payment card information on our own servers.
C. Automatically Collected Information
When you visit our website, we may automatically collect certain technical information such as:
- IP address
- Browser type
- Device information
- Pages viewed
- Referring website
- Date/time of visit
- Cookies and similar technologies
D. Marketing and Communication Preferences
We may collect your preferences regarding email, phone, and SMS communications, including whether you have opted in to receive promotional or informational messages.
2. How We Use Your Information
We may use your information to:
- Respond to quote requests and inquiries
- Provide, customize, and deliver products and services
- Process transactions and payments
- Communicate about proofs, approvals, production, shipping, and customer service
- Send order confirmations, invoices, updates, and support messages
- Improve our website, products, and services
- Maintain business records
- Prevent fraud, abuse, or misuse
- Comply with legal obligations
- Send promotional emails or SMS messages where permitted by law and where required consent has been obtained
3. Artwork, Files, and Customer Content
When you submit artwork, text, logos, designs, or other files, we use that content to evaluate, prepare, produce, and fulfill your order. We may also retain project files, proofs, and production records for business, customer service, re-order, legal, archival, or quality-control purposes unless a longer retention period is required or permitted by law.
You are responsible for ensuring you have the rights and permissions necessary to submit any artwork or content to us.
4. SMS Communications and Consent
If you provide your mobile phone number, we may send you text messages related to:
- Quote follow-up
- Order updates
- Proof approvals
- Delivery or pickup coordination
- Customer support
- Promotional and marketing messages, where you have provided the required consent
SMS Consent
By opting in to receive SMS messages from Fusion Fast Print, you agree to receive text messages at the phone number you provided. Consent to receive SMS marketing messages is not a condition of purchase.
Message Frequency
Message frequency may vary depending on your order activity, support needs, and marketing preferences.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier plan.
Opt-Out
You may opt out of marketing SMS messages at any time by replying:
STOP
You may also contact us directly to be removed from SMS marketing communications.
After you opt out, we may still send you non-marketing messages related to active orders, transactions, or customer service, where permitted by law.
5. Email Marketing
If you sign up for promotions or otherwise consent to receive marketing emails, we may send you promotional messages about products, services, offers, or updates. You can unsubscribe at any time by using the unsubscribe link in the email or contacting us directly.
6. Cookies and Similar Technologies
We may use cookies, analytics tools, and similar technologies to:
- Operate and improve our website
- Remember preferences
- Analyze traffic and usage
- Support security and performance
- Measure the effectiveness of advertising and communications
You may adjust your browser settings to refuse some cookies, but doing so may affect website functionality.
7. How We Share Information
We do not sell your personal information for money. We may share information with:
- Service providers that help us operate our website, business, communications, payment processing, hosting, design tools, production support, analytics, shipping, and marketing
- Carriers, delivery companies, and logistics providers
- Professional advisors such as accountants, insurers, and attorneys
- Government authorities or other parties when required by law, subpoena, court order, or to protect our rights, safety, or property
- A successor entity in connection with a merger, acquisition, reorganization, or asset sale
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide products and services
- Complete transactions
- Maintain records
- Resolve disputes
- Enforce agreements
- Meet legal, tax, accounting, insurance, and operational obligations
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, such as the right to:
- Request access to certain personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of marketing communications
- Limit or object to certain processing where applicable
To exercise any rights available to you, contact us using the contact information below.
11. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can review and delete it if appropriate.
12. Third-Party Links and Services
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third parties.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted means you accept the updated policy.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Fusion Fast Print
Phone: +1 (561) 990-3115
Email: info@fusionfastprint.com